how can I reactivate my plan?

Did you reboot your phone?

Do you see that your plan is currently active on the Fizz portal?

If it's the case, that you reboot your phone after 2-3 hours and still have no service, you will have to chat with the support.

To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.

You can also use :

Twitter: https://mobile.twitter.com/fizz_ca

Facebook: https://www.facebook.com/fizzca/

Whatsapp: (438) 393-5814