plan stopped working for no reason this morning. I always pay on time and still have 13 days to go on my current plan. Why did this happen? I need my phone for work and was really unhappy about this situation.
@Maryse L. #6600
Hi Maryse, there have been problems on the network since this morning. You have to be patient and wait a little longer. It will settle.
Hello Maryse L. #6600,
I am sorry for the situation encountered,
There was a short interruption of mobile service this morning (Data, calls and SMS) for some Fizz customers, however, the service is now re-established.
I kindly advise you to restart your phone and test the services using this FAQ:
Fizz apologizes for the inconvenience this may be causing you.
Thank you for your understanding!
Have a good one!