Same here: no mobile internet and strangely enough also no SMS(obviously MMS is not there, but why SMS is not functioning?!). Fizz claims the services are up, but even their site is lagging badly.
I hope the issue is not with new sim cards they asked to replace, cause 2 of my phones with replaced sims are not working since this morning
LTE
Yadollah J.
Posts: 7 ✭✭
Does anyone else have problem with LTE this morning.
I did the re-start , did not work.
4
Best Answer
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Hello Yadollah J.,
I am sorry for the situation encountered,
There was a short interruption of mobile service this morning (calls and SMS) for some Fizz customers, however, the service is now re-established.
I kindly advise you to restart your phone and test the services using this FAQ: https://fizz.ca/en/faq/how-test-my-fizz-line
Thank you for your understanding!
Have a good one!
-Eugen
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Answers
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same here
restart, unplug / replug sim card, nothing
i have also a popup that say "connect to a network"
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yes, the same.
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Same here: no mobile internet and strangely enough also no SMS(obviously MMS is not there, but why SMS is not functioning?!). Fizz claims the services are up, but even their site is lagging badly.
I hope the issue is not with new sim cards they asked to replace, cause 2 of my phones with replaced sims are not working since this morning
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Same for me.
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Same here, even their site is so slow.
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I never even got my new SIM yet I ordered it August 26 and nothing yet.
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same problem. no mobile network on south shore.
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Hello, same here! The site is so slow, and my VoLTE is not even working!!!!
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Same here, and I didn’t receive my new SIM yet. Ordered long time ago
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I've received 2 out of 3. Doesn't necessarily mean that waiting patiently is the right answer but that is the best I can give))
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I was wondering if there was an issue with my phone (I did drop it last night on the floor and really thought I broke it) but there seems to have issues with LTE, I've been unable to send SMS since 9:20 am. Hopefully, we get an update from Fizz soon.
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Happened to me as when I ordered a SIM card for my uncle, but never received it so I went to a convenience store to purchase a new SIM card and asked Fizz to refund the one we ordered online. Hope it could help you!
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Where is fizz store please? Thanks
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after 3 hrs, it is back now.
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ya, it's back.
/sarcasm on Fizz' status page was stating all that time that there was no issue. Good to know we're in good hands. /sarcasm off
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No Fizz store just try to find a convenience store that sells Fizz SIM cards, I'm in Montreal and are sold in most Couche-Tard stores.
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