Recover my number
I NEED TO RECOVER MY NUMBER BUT I DON'T HAVE A SIMCARD, I BUY A NEW SIMCARD, BUT WHEN I GO TO ACTIVATE IT I HAVE TO CHANGE MY NUMBER
Best Answer
-
Hello Andres P. #4265 ,
Thank you for returning to Fizz!
As for your questions, please note that after a deactivation for mobile plan, the number is reserved to you for 60 days. After this period you can reactivate the plan, however you will have to select a new number.
You can find more information in this FAQ: https://fizz.ca/en/faq/reactivate
Following the verifications in your account I see that you activated already a plan.
For any other questions we remain available 24/7 so please contact us anytime following the steps from this FAQ: https://fizz.ca/en/support
I am counting on your understanding and I wish you a great day,
-Georgian0
Answers
-
This is how to change the SIM card of your existing line.
https://fizz.ca/en/faq/how-can-i-change-sim-card-associated-my-mobile-plan
0 -
I don´t have this option, i don´t use this number by long time
0 -
I'm not sure I understand. Are you trying to recover an old number you haven't used in a long time ? If this number is not currently active with a service provider, then I'm afraid there isn't a way to recover it. Only active numbers can be ported in.
0 -
If your service is disable for more than a month. you will not be alble to get it back.
Or, is the number is on another provider? If yes, you can get on Fizz by doing that :
https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
0
