internet keeps going out

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robinmilo
robinmilo Posts: 1 ✭✭
edited August 2022 in Internet

My internet keeps going out. How can I make sure it doesn't happen again?

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  • Whizz
    Whizz Posts: 19,475 admin
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    Hello @robinmilo ,


    Sorry to hear about the situation encountered.

    We verified your modem`s signals and it looks like there were some fluctuations in the past few days.


    Please check the cables ( unplug them and plug them back in ) , for damage and reboot the modem or factory reset it as a bit more details can be found here also : https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it


    If the issue persists,do reach our colleagues on Live chat to further assist.


    Have a good one,

    -Raul

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