Fizz never shipping my phone ,but paybright charge me two times!!!awful!!!
I ordered one Iphone12 pro max,Fizz never shipping !!!! But Paybright charge me 51.98$ x 2 month,I … No answer !!！like disappearing!!!! Fizz no reason !!！
Hi
Have you seen Whizz Eugen's reply to your previous quesiton? Did you check the status of the order on your Fizz account?
They are really sorry to hear that you encounter this situation,
They have verified your account and I see that the iPhone you bought was delivered to you on April 8th. The package was signed by you at that date.
Also, since April 8th, you have not contacted our customer support team in order to help you with this matter.
You can verify the package tracking in your Fizz account> my settings> order history> and you have all the details there.
Here is an FAQ regarding this matter: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
If you need further help, please contact Fizz customer service by opening this link: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Hello xiaojun,
I am sorry to hear about this situation.
My colleague already replied to your previous post.
I would recommend contacting our support team to verify what exactly happened: https://fizz.ca/en/contact-us
We are here 24/7 for you so feel free to reach us at any time.
Have a good one,
-Alex
this week
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