Internet down in Nuns Island (pointe-Nord)

Juan078
Juan078 Posts: 2 ✭✭
edited March 2022 in Internet

Hi, anyone else having problems with the Internet in nuns island? It’s been down for like 30 minutes…

Best Answer

  • Whizz
    Whizz Posts: 23,105 admin
    Answer ✓

    Hi Juan078,

    Thank you for reaching out to us.

    I understand and I'm sorry to learn about the inconvenience.

    Having checked in my tools, I can see that there is currently a disconnection reported in your area and this interferes with the network connection to that specific node.
    Rest assured, a team has been dispatched on-site to deal with this and remedy the matter as soon as possible.
    I would suggest you keep an eye on your modem from time to time and monitor the behaviour of the led lights.

    If you see any change, restart the modem and test your connection again.

    Have a fine day,
    Andrei

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