Why do I have a 1 month free that still has not been paid by fizz

EliseDestiny Posts: 1
edited February 4 in My Mobile

My phone was not working for an entire month then I was toold I would get a credit since then CRICKET!!! yet again every month I need to pay while they still has not been compensated.

Best Answer


  • Whizz
    Whizz Posts: 14,334

    Hello EliseDestiny,

    I am sorry to hear about this situation.  
    Please follow Dapfizzer instructions and contact our support team to investigate this further. 
    I can assure you if a refund was promised we will offer it. 
    Feel free to reach us at any time.

    Have a lovely day,

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