I ordered my sim card on 3rd Jan. But it still doesn't come

@Jinkyeong

Hi,

you can see the status of all your Fizz orders in your Order history.

1. Log into your account and go to My profile.
2. Click on Order history / See details.
3. Click on the shipping number to see on the carrier’s website the details of your delivery.
4. If there’s any inconsistency with the delivery information you see, contact the carrier directly.
5. If the carrier cannot help you, contact us using the chat bubble located in the lower right-hand corner of this FAQ during our business hours so we can open a ticket for this issue.

Go to shipping number to track your delivery on the courrier service website

*The delivery date indicated on your order summary is meant as a guideline; shipping is done by a third party, and Fizz cannot guarantee a specific delivery date.

Source: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered 

If there's no tracking number, I suggest you to directly contact the customer service to resolve this isue. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

They'll surely be able to help you.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814