Return and order new phone
Hi! I wrongly ordered an iPhone 12 mini with my 100$ Rebate Perk. I just received it and I understand I have 15 days to return it and order the right one (the regular iPhone 12). My question is: will my 100$ rebate be returned to me and applicable to the iPhone 12 I want to order?
Best Answer
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Hello Happycamper,
Resta assured, if you return the phone within 15 days the perk will also be returned.
Here you can find more information about this if necessary: https://fizz.ca/en/faq/what-15-day-return-policy-phone-bought-fizz
You will just have to wait for the return order to be complete in order to use the $100 perk again for a new order.
Feel free to reach our support team if you have further questions.
Have a lovely day,
-Alex0
Answers
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You can't use a rebate twice, even if you returned the item unsealed. I would suggest you to contact customer support, but they will likely give you the same answer as I do.
You always have to shop wisely before being sure to apply a rebate on a phone...
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No, unfortunately. Contact support, they might be able to re-enable it just for you.
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unfortunately, probably not
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Contrary to the previous answers, I personally wouldn't rule it out immediately. As has been said, usually it's a one-time use but give Fizz support a try - they are usually very helpful. I can imagine that they will give you the rebate on your re-order as long as you explain the situation to them (you accidentally ordered the wrong phone etc.)
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