Return and order new phone

Hi! I wrongly ordered an iPhone 12 mini with my 100$ Rebate Perk. I just received it and I understand I have 15 days to return it and order the right one (the regular iPhone 12). My question is: will my 100$ rebate be returned to me and applicable to the iPhone 12 I want to order?

Answers

  • Dapfizzer
    Dapfizzer ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐Posts: 3,346

    @Happycamper


    Hi,

    the gift used, as soon as it is activated, is for single use so the answer is no.

  • Doomdrou
    Doomdrou IH16HPosts: 211

    You can't use a rebate twice, even if you returned the item unsealed. I would suggest you to contact customer support, but they will likely give you the same answer as I do.

    You always have to shop wisely before being sure to apply a rebate on a phone...

  • yoddie
    yoddie Posts: 16

    No, unfortunately. Contact support, they might be able to re-enable it just for you.

  • Fate
    Fate Posts: 2

    unfortunately, probably not

  • StefanM
    StefanM * Code référence/referral code !! 100$ -> ALXMQ * + 1GB/GOPosts: 1,317
    edited November 24


    Contrary to the previous answers, I personally wouldn't rule it out immediately. As has been said, usually it's a one-time use but give Fizz support a try - they are usually very helpful. I can imagine that they will give you the rebate on your re-order as long as you explain the situation to them (you accidentally ordered the wrong phone etc.)

  • Whizz
    Whizz Posts: 11,118

    Hello  Happycamper,

    Resta assured, if you return the phone within 15 days the perk will also be returned.
    Here you can find more information about this if necessary: https://fizz.ca/en/faq/what-15-day-return-policy-phone-bought-fizz
    You will just have to wait for the return order to be complete in order to use the $100 perk again for a new order. 
    Feel free to reach our support team if you have further questions.

    Have a lovely day,
    -Alex