My modem is not working
Best Answer
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Hi Ileana,
As per the situation you discussed with one of my colleagues, I can confirm the fact that a service call was placed and a technician's appointment was set for you for tomorrow, Saturday, November 20th between 12:00 PM and 05:00 PM.Thankyou very much for your understanding, patience and collaboration.
Havea good one!
Andrei
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Answers
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Hi Ileana,
If you try all the tips on this link
A lot of peaple ask the same question on the French side à I suspect Videotron to be responsable
chat to Fizz support for answer
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
4- The green chat bubble should appear after a few seconds in the bottom right corner.
Or follow the advise from Fizz to reach the support on this link: https://fizz.ca/en/contact-us
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