Paying bills dont give me any points is my account bugged
It seems that ive been stuck with the same amount of points for months is this normal? Ive been with fizz since BETA and im still struggling to get lvl 5. While my sister that i referred like a year after ive been with fizz she is already almost like 6 without doing ANYTHING. help please
Answers
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You may need to chat with Fizz directly as, sorry, but none of us can change this.. We are users like you.
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Hi,
you'll have to contact the customer service to resolve this specific isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Hello TrainFood,
I am sorry to hear about this situation.
As our members suggested please contact our support to investigate this further: https://fizz.ca/en/contact-us
Have a lovely day,
-Alex0
