Hi I’m trying to pay with a new prepaid Visa card but it’s not working
Best Answer
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Hello Rabih,
I am sorry to hear about this situation.
As PF_Ref_D2U9A mentioned please make sure that your billing address is entered correctly.
Here you can find more information about this if necessary: https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
If the issue persists please contact our support team for further investigation.
Have a lovely day,
-Alex0
Answers
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It won reactivate my payment
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What do I do my home internet is frozen
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Hi Rabih
Have you already registered your billing address with Visa?
If so, make sure you are using the same address when you add the card to your Fizz account.
If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
They will surely be able to help you.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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