Hi I’m trying to pay with a new prepaid Visa card but it’s not working

Hello my prepaid Visa card is new but you’re not accepting it

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    Hi Rabih

    Have you already registered your billing address with Visa?

    If so, make sure you are using the same address when you add the card to your Fizz account.


    If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    They will surely be able to help you.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

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