How do I get my modem?

Kayblorp
Kayblorp Posts: 1 ✭✭
edited October 2021 in Internet

had scheduled an appointment for a technician to come but cancelled it when my friend said they would be able to help me install it. I understand that the technician still has to drop off the box and do a bunch of other crap but now how do I schedule for that? I thought I cancelled my plan but it's still there and it just says activation pending. HOW DO I ACTIVATE???

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Answers

  • Danny M. #31189
    Danny M. #31189 Posts: 378 ✭✭

    While the installation is easy, there has to be a technician to come to the place (he delivers the modem!). Follow Mike's advice.

  • Whizz
    Whizz Posts: 23,491 admin

    Hi Kayblorp,

    If you wish to subscribe to Fizz Home Internet, you can do so from yourFizz account->Overview-> Get started-> Internet as also described here on our FAQ:

    https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet

    During the subscription process, you will be able to choose the appointment day from a calendar that will be presented to you or in other words, the day when you will have the modem delivered to you by our technician and when it will be installed by either him for 60$extra(VIP installation) or by you at no additional cost(Selfinstall):

    https://fizz.ca/en/faq/how-install-my-wi-fi-modem

    Thank you for your consideration.

    Havea good one!

    Andrei

  • Giantlaw
    Giantlaw Posts: 22 ✭✭

    Thanks you for the question

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