problem with cell phone line
each time i call or get a call after a few minutes i hear 3 beeps and it disconnects after a minute
it been happening since yesterday.
it got to a certain point where you cannot talk anymore on the phone.
Best Answer
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Hi @Sarina P. #1876 ,
Thank you for letting us know about this.
I'm sorry to learn about the inconvenience you're experiencing.
In this situation, I highly recommend and kindly invite you to contact us directly so we could assist you with this matter as soon as possible.
Once you do so, please let us know what brand and model of phone you're using so we could assist you properly.
You can contact us on Live chat by using any of our FAQs in the SolutionsHub, such as this one:
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
You just need to access an FAQ(link) like the one above, scroll through it and after 10-15 seconds the ? bubble will appear in the bottom right corner of the page.
Clicking on it will reveal multiple contact options, including the Live chat which is at the very bottom.
Here you can find more information about how you can do that: https://fizz.ca/en/contact-us
Thank you very much for your understanding, patience and collaboration.
Have a good one!
Andrei
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Answers
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Hi, I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
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Same problem. Both lines. Saguenay-Lac-St-jean area.
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Fizz support say they have no issue but already a few people who are on fizz have the same issue
so something is wrong with their network
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I have the same issue in Montreal area
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