Can't sign up for phone plan!

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hamda
hamda Posts: 1 ✭✭
in My Mobile

Hiii! I just switched to fizz for my at home internet and that went smoothly but every time I try to look at the phone plans, I get to the part where they ask you to either purchase a sim or activate it and when I click on either one it just redirects me to sign in every single time. I've tried so many times and I can log in successfully but as soon as I try to set up a phone plan it makes me sign in again and again and again! please help ):

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  • StefanM
    StefanM Posts: 1,453 ✭✭
    Answer ✓
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    https://forum.fizz.ca/en/discussion/2622238/cant-sign-up-for-phone-plan


    Sometimes the website is a bit buggy, try to use Incognito mode or switch to a different browser. Sometimes it also helps to switch from desktop to mobile or vice-versa. Als please make sure that all add-blockers are deactivated for Fizz.

    Don’t forget to use a referral code if this is your first plan. Right now Fizz gives you $75,-

    Welcome to Fizz :)

Answers

  • Whizz
    Whizz Posts: 19,109 admin
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    Hello hamda,

    I am sorry to hear about this
    I can see that you managed to place the SIM order on June 30th. 
    Don't hesitate to reply to our community or reach our support team if you ever need assistance. 

    Have a lovely day,
    -Alex

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