i bought a new mobile phone from fizz

jean W. #3299
jean W. #3299 Posts: 3 ✭✭
in Phones

hi i bought a new mobile phone from fizz and i had the approval e-mail from paybright but i didnt received a confirmation email from fizz that show how to track my order or a confirmation to tell me when i will receive it thank you

Best Answer

  • Whizz
    Whizz Posts: 19,077 admin
    Answer ✓

    Hello jean W. #3299,

    I am sorry to hear about this situation.
    I have escalated a ticket to our technical team to investigate the order.
    As soon as we have any updates we will contact you right away via e-mail.

    Have a good one,
    -Alex

Answers

  • Idefizz
    Idefizz Posts: 2,999 ✭✭

    Indeed, usually Paybright issues are more easily solved by chatting with Fizz.

  • Dgjf
    Dgjf Posts: 3,052 ✭✭

    I dont use Paybright when i buy my phone but you are right you are supposed to get an email to confirm the order but be aware the tracking number take some day to come. Have a nice day :)

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