Have you had Fizz refuse to give you internet when you are trying to switch from Videotron?
I have informed Fizz to switch my internet service from Videotron. I informed them that my contract would be expiring on a certain date. They told me that my account seemed as commercial internet service and they did not start the process. I offered to present evidence of end of contract and evidence that this is a residential address
No actions taken. In fact, I did not even receive an email about the request.