Adjust plan?

Hello, I want to change my plan but it is not letting as I got the message " changes could not be made beforw 15-01-2020 "and we are in 2021, could you fix this issue plz asap?
Thanks!

Answers

  • Pascal L. 40582
    Pascal L. 40582 Posts: 649 ✭✭
    Another display bug on Fizz system. A develope r"forgot" not to hardcode the year *sigh*
  • Gabriele G.
    Gabriele G. Posts: 167 ✭✭
    Hi Amira, it seems a bug in the system. Try to contact the support, they should be able to manually change your plan until the bug is fixed.
  • clement S. #11891
    clement S. #11891 Posts: 80 ✭✭
    you can contact the support to solve this issue.
  • Whizz
    Whizz Posts: 18,808 admin
    Hi Amira,
    I can see on my end that the ticket created for the situation you encountered is still undergoing investigation by our specialized team.
    You will be notified via email by us once a solution has been found by them.
    Thank you very much for your understanding.
    Have a good one!
    Andrei
This discussion has been closed.