Adjust plan?

Hello, I want to change my plan but it is not letting as I got the message " changes could not be made beforw 15-01-2020 "and we are in 2021, could you fix this issue plz asap?
Thanks!

Answers

  • Another display bug on Fizz system. A develope r"forgot" not to hardcode the year *sigh*
  • Gabriele G.
    Gabriele G. Posts: 165
    Hi Amira, it seems a bug in the system. Try to contact the support, they should be able to manually change your plan until the bug is fixed.
  • you can contact the support to solve this issue.
  • Whizz
    Whizz Posts: 8,233
    Hi Amira,
    I can see on my end that the ticket created for the situation you encountered is still undergoing investigation by our specialized team.
    You will be notified via email by us once a solution has been found by them.
    Thank you very much for your understanding.
    Have a good one!
    Andrei
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