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Why I cant call or text ?
I paid my phone bill late but even if I paid 1 week ago I can’t call or text but I have data one what can I do ? People can call me but I can’t call them or text them
Did you already try to reboot the phone?
If this does not help contact the support
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We're truly sorry to hear about this. Checking your account, I see that the line is indeed active and in good standing. I suggest in this case to reboot the phone as Mike suggested as well. Then, you can disable automatic network search and manually connect to Fizz EXT, then Fizz and test your services again.
Depending on your device, you will be able to do this from:
Android: Settings → Connections → Mobile networks → Network operators → Search networks → Fizz EXT then Fizz
iPhone: Settings → Carrier → Fizz EXT then Fizz
You will also find more useful information on our pages:
Should there still be a situation after this, please contact us and I assure you, we will further help with this:
Thank you for your understanding.
Have a wonderful day!
Olivier R. #3666
Thanks for the question
restart the phone ?
This discussion has been closed.
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