New house with no existing cable?

We have a new home with no existing cable. Was the technician supposed to install one and is there a fee? He just told me "how do you expect to use this without a connection? I can pass a cable, but you will receive an invoice and I don't know for what amount". I didn't want to be surprised with a large fee, so he just took the modem and left...What do I do now?‍♀️


  • PsykoB
    PsykoB Posts: 433
    If you can do it by yourself.. go! It's cheaper... and easier when you built a new house. Make sure to use RG6 cables. You can also install CAT7 cable everywhere... amazon is you friend.
  • Whizz
    Whizz Posts: 8,857
    Hello Valerie,
    I see that you've already reached us in private and a colleague of mine helped you to resolve this situation. If you'll need any further assistance, I'm kindly asking you to contact us again in private by live chat or via social media: Facebook Messenger or Twitter. Please check the info provided on the following links:
    Have a good one!
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