Home internet not working for one week?

Hi team, my internet has been not working for a week! The technician came last Friday and change the cabling but still I have no or just 2mb of internet, and intermittent!! It's painful!
Do you have any solution asap before I change the internet provider?
The last ticket who was checked by the fizz team was the 81712.
Thank you!
Oh, can you give me mobile data for free as a reparation, meanwhile? I spent almost all mine.


  • Fizzy
    Fizzy * 2Go de ma part + mon code référence Fizz => 66KGA <= my Fizz Referral code + 2GB data from me *Posts: 7,025
    You can see Alexandre's post here:

    Also Olivier is giving some data too:

    p.s. You'll need to send them a private message with your phone number or email.
  • Pascal
    Pascal Posts: 963
    ONE WEEK!!!! I can’t imagine that!
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,720
    We are Fizz users like you.
    For the problem about your Fizz residential connexion:
    contact the Fizz customer service by chat.
    It's not normal the speed of your connexion.
    Ask to get another appointment with the technician.
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