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People can call me but i can’t make any calls, outbound calls are not working and i never changed my monthly plan, what’s going on?
* Code référence 50$ + données gratuites: <66KGA> *
Sorry to hear you are having issues.
Please try restarting your phone. What happens when you try to make a call?
Check this guide from Fizz:
Presley reach Fizz if nothing helped Chat with Fizz.
To chat without problem:
First, connect you to your fizz account.
Then contact them at:
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
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Or you can send a message on messenger
Apologies for the encountered issue.
Please follow Fizzy's suggestion regarding the phone reset as well as the FAQ? If you're using an iPhone, make sure that you have the latest iOS installed and if the issue still persists, go into phone's Settings and follow the path specific to your phone model/manufacturer to try changing network to Fizz EXT for a few minutes to test and after switch back to Fizz.
If you're still encountering the issue with making calls, please use the FAQ Fizzy provided and reach us by chat so we can test with you a bit more.
Thank you for your understanding.
Have a good day.
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