Can I change my installation plan?
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Mélanie C. #27627
Posts: 2 ✭✭
in Internet
I thought I choose to set up my internet by phone but I received an email saying that the technician will be at my place. Is it possible to change it?
19
Answers
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No the technician must check your line, but if you have the coaxial cable already installed, he will only delivery the modem and check the line for the outside6
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Hello Mélanie,
I have verified on your account and I see that you have set the installation appointment tomorrow, July 27, between 7:30 A.M. and 12:00 P.M.
If you want to change it, you can go to My Plans >>Manage >>Appointment >>You will have the buttons Reschedule and Cancel.
Here you can find more information at point 3 on our FAQ: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
Have a great day!
Adelina6
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