Is there an installation cost if I do not have cable TV service at home?
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Emanuel Y.
Posts: 1 ✭✭
in Internet
I have one cable running in the house that I connect to an antenna for my TV in the basement. I also have two other outlets, one on the main floor and the other on the upper floor. The cables to these two outlets are not connected to anything presently. Will the technician do the necessary without charge to activate the outlet on the main floor where I plan to have the modem installed?
15
Answers
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The technician will install the right cable, he will not use your cable.
I do not remember if it is RG9 or 59 but you need to have it the right one to lower the attenuation.
However, contact the support to let them know that you need the cable installation.8 -
The technician will come and install the connection where you need it if you paid for the extra installation service he will also configure the router provided with Fizz otherwise he will test to make sure the connection work and give you the modem for you to install7
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The Videotron technician will make sure to connect your modem to the network.6
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No extra do the wiring outside of your home.4
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No there is no cost for that2
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Hello Emanuel,
As our community members suggested, our technician will make sure to help you with the necessary cables you would need for our services.
He will help you by providing a coaxial cable and he will also have to create a coaxial outlet if you do not have one, for you.
If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
Have a great day!
Adelina1
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