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I can not by add-on for my data plan
I tried to buy but my payment keeps getting declined. I contacted my credit card company, they told me there is no transaction going through.
Voici mon code de référence => K61CD <= Here my referral code => K61CD <=
The link to the guide with some good hints
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link:
3- The green chat bubble should appear after a few seconds in the bottom right corner.
Olivier R. #3666
Oh I'm sorry
Olivier you should work for a customer service company. You have everything desirable. You are compasionate... Also your are compasionate. Well that's pretty much it.
Yuheng, I've bought an Add-on in the past from the website and it was pretty straight forward. So you're probably running into some bug that will probably only be solved by a Fizz employee.
Apologies for the encountered issue.
I have verified your account and I see that you have reached us by chat. I hope everything turned out well for you.
If you have further questions for us, please do not hesitate to reach us by chat.
Have a good day.
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