My home internet is not working?

Dwarkanath
Dwarkanath Posts: 9 ✭✭
in Internet
not able to browse anything.

Answers

  • Mike
    Mike Posts: 21,527 ✭✭
    Multiple users have reported the same problem
    Can you tell us your zone not in the detail
  • Dwarkanath
    Dwarkanath Posts: 9 ✭✭
    Its longueuil
  • Whizz
    Whizz Posts: 22,961 admin
    Hello Dwarkanath,
    I apologize for the situation that you've encountered, I suggest you reach out to our support where you can have it checked and resolved.
    In the meantime, I suggest you have a look at the FAQ https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix and follow the steps from there. Also, looking at your account, I could see that your modem is online from our end.
    Our contact methods can be found on the following FAQ https://fizz.ca/en/contact-us, you need to be connected into your account and click on Help, which is on mid-right of your screen, then click on Contact Us, or simply click on the link I've provided.
    Keep in mind that the answer on Facebook messenger is not in real-time and a delay can be between your question and our answer, that is why I suggest you contact us by chat for a better resolution in realtime.
    Have a good one!
    Nicolae Bogdan
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