Cancel & refund internet plan that was never installed!!!

I ordered home internet and a full installation for an extra 30$. The technician was not able to install my internet for reasons beyond my control and I couldn't reschedule another date with him to try to install again. I can't fathom that Fizz doesn't even have a phone number so I can explain my situation to someone. I am now trying to cancel my order and get a full refund of what I paid (for no service) but how the heck do I do this??????? This is the most enfuriating experience I have ever had to go through with a service provider. I'll certainly make sure to spread the word about Fizz!

Answers

  • Sylvain B. #1978
    Sylvain B. #1978 Posts: 3 ✭✭
    Contact them with nessenger, this is the best way !
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