One account seems like it got cancelled in 2019 and doesn't work ??

I don't know why but ever since 2020, one of four accounts I have under fizz looks like it got cancelled. I'm unable to get that sim working on my pixel. I go-to my fizz account and it says 0 data. I tried to add data but it charged me but didn't give me the data. Then I tried to change the plan but it says I'm not allowed to change the plan in 2019(???). What gives ? I need actual help from a human please

Answers

  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
    Contact support and good luck
  • Jimmy N. #14505
    Jimmy N. #14505 Posts: 620 ✭✭
    It sounds terrible, but you gotta speak with them instead of us.
This discussion has been closed.