change sim card process? how do i keep my old fizz number?

Lost my phone with 4 day old Fizz SIM card inside.
Blocked/reported lost SIM to Fizz.
Received a new SIM in the post, but was told to get in contact for the Change SIM card process.
I would like to, if possible, keep my phone number and not pay for another monthly package on top of the one i paid for a few days ago? And also activate my SIM card fully once again.

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