500 minutes israel?

Aharon K. · June 2019

I'm experiencing the same challenge. I'm paying an extra 5$ on my monthly plan to have 500 minutes long distance calls to Israel, but when I call to Israel, I get a message saying 'your plan does not allow you making this call'. can anyone help out on this issue? since that Fizz does not provide customer support.

Mike · June 2019

Fizz offres customers support by chat, facebook or using a form.
You should contact them by chat, I was always able to chat with the support

Fizzy · June 2019

You should confirm that the correct Add-On is active for your plan. Have you tried calling with "1" before the area code and also without the '1'?

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