I never received the SIM card that I ordered, as a process the return of my money

Geraldina
Geraldina Posts: 2 ✭✭
in My Mobile
Two days ago I bought my SIM, according to the courier's page it was delivered, which is not true, now I want Fizz to return the money that was already charged for a SIM that was never delivered.

Answers

  • Fizzy
    Fizzy Posts: 11,761 ✭✭

    I am surprised that SIM are being delivered by courrier. I had heard Fizz is using Mail Express which seems to be more secure, since Canada Post has access to lock boxes and pick-up centres.

  • GOAT
    GOAT Posts: 227 ✭✭
    Great to hear that you were able to have your problem solved!
  • Quang-Vinh
    Quang-Vinh Posts: 17 ✭✭
    Great to hear that you were able to have your problem solved!
  • Steph_PEMO1
    Steph_PEMO1 Posts: 873 ✭✭
    So sad, I got mine quickly and yesterday a friend of mine ordered one, it got delivered today. The only thing that I can see, someone stole it. They dropped it outside on my mailbox.
    Better contact Fizz support
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