I still have no service on my phone
Amy L. #4066
✭✭
in My Mobile
I've got an email from Fizz, said that everything is now back on track but nothing has been resolved.
I can't use data outside, unable to make calls.
I can't use data outside, unable to make calls.
11
Answers
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Restart your phone and check your apn setting.
If it doesn't work contact Fizz on messenger.9 -
Take out sim card put it back,
Restart your phone,
check your apn setting.8 -
Pls do not say all the time the APN, the APN is only for the data!
https://en.wikipedia.org/wiki/Access_Point_Name6 -
Does your billing cycle was during the outage? If reboot don't help, communicate with Fizz on the chat... Working fine for me now since 3/25/2019 @ 10:25 pm6
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Did you restart your phone?4
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If your phone and SIM card are working, perhaps your account was suspended.
Did you check your account online? Maybe you have that infamous billing issue.
In any case, Fizz customer service can help.
9 -
One thing I found, is try backing up your icloud, if you're new to Fizz you may need to do that before unlocking LTE3
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restart and change apn3
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Time to contact Fizz2
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Hi Amy,
If you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have a great day!
Radu0
This discussion has been closed.