I still have no service on my phone

Amy L. #4066

I've got an email from Fizz, said that everything is now back on track but nothing has been resolved.
I can't use data outside, unable to make calls.

TheMMc

Restart your phone and check your apn setting.
If it doesn't work contact Fizz on messenger.

Rayl

Take out sim card put it back,
Restart your phone,
check your apn setting.

Mike

Pls do not say all the time the APN, the APN is only for the data!
https://en.wikipedia.org/wiki/Access_Point_Name

Sebastien

Does your billing cycle was during the outage? If reboot don't help, communicate with Fizz on the chat... Working fine for me now since 3/25/2019 @ 10:25 pm

Kevin P. #2908

Did you restart your phone?

Fizzy

If your phone and SIM card are working, perhaps your account was suspended.

Did you check your account online? Maybe you have that infamous billing issue.

In any case, Fizz customer service can help.

Jonah Marek

One thing I found, is try backing up your icloud, if you're new to Fizz you may need to do that before unlocking LTE

kobray

restart and change apn

Alex M. #2475

Time to contact Fizz

Whizz

Hi Amy,
If you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have a great day!
Radu