Not receiving all texts for last 4 days

Options
Jennifer Em
Jennifer Em Posts: 4 ✭✭
in My Mobile
I tried contacting FIZZ via Facebook 48hrs ago (no response) and the chat bubble never ever opens up (even with all blockers closed) Done all the trouble shooting suggested aswell. Not a new customer either.

Answers

  • Daniel P. 6000
    Daniel P. 6000 Posts: 21 ✭✭
    Options
    Same issue with SMS on the last few days. Sometimes not receiving, sometimes not able to send.
    Just this morning 27 Jan at 7h30AM I was not able to send SMS.
  • Shilgi
    Shilgi Posts: 191 ✭✭
    Options
    maybe try updating your phone ?
  • Jennifer Em
    Jennifer Em Posts: 4 ✭✭
    Options
    I have done all troubleshooting. Yes I've updated.
  • Shilgi
    Shilgi Posts: 191 ✭✭
    Options
    is it an iPhone ?
  • Shilgi
    Shilgi Posts: 191 ✭✭
    Options
    because I have an ipohne and I am having the same issue
  • Whizz
    Whizz Posts: 19,109 admin
    Options
    Hello Daniel Paquet ,
    I am sorry for this situation.Please consult our FAQ regarding your issue: https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages .If you still not found a valid solution don't hesitate to contact us via chat or Facebook Messenger.
    Have a nice day!
    Marius Daniel
This discussion has been closed.

Categories