cannot call

Every time i try to call my daughter on her Fizz number, no one answer! and she told me it didn't ring!!!
by text is ok.


  • Hello,
    There is a problem with Fizz recently, my daughter had her first number this month, i am with another cell phone company, every time i try to call her it did not ring! this is happening also with another person in my work who switched to Fizz too !!! the only way to communicate with them is the message text.. They can call but it's hard for me to call them.
  • E S.
    E S. Posts: 325
    How long have you had the account? Maybe it's not fully activated (ported) yet.
  • Whizz
    Whizz Posts: 13,448
    Hello Souheir,
    We would like to make some verifications with you. We will contact you in private.