cannot call

Souheir D.

Every time i try to call my daughter on her Fizz number, no one answer! and she told me it didn't ring!!!
by text is ok.

M T. #338

Can you call any other number ?

M T. #338

Did your daughter port her phone number from another carrier recently ?
If this is the case then maybe the transfer has not been 100% completed

Jose L. #373

You have to wait for Fizz to email a confirmation the process is completed

Ann H.

Phone number not ported yet

Souheir D.

Hello,
There is a problem with Fizz recently, my daughter had her first number this month, i am with another cell phone company, every time i try to call her it did not ring! this is happening also with another person in my work who switched to Fizz too !!! the only way to communicate with them is the message text.. They can call but it's hard for me to call them.

E S.

How long have you had the account? Maybe it's not fully activated (ported) yet.

Whizz

Hello Souheir,
We would like to make some verifications with you. We will contact you in private.
Ionut