Price change when trying to add voicemail

utilisateurfizz
utilisateurfizz Posts: 10 ✭✭
edited September 9 in My Mobile

Hi, I currently have a 0 GB Québec only calls & text plan for $17.40 which is decreased to $15.40 with the bonuses.

I want to add voicemail, but the plan I already have is inexplicably set at $18 (which then becomes $19 with the voicemail) I don't get where the extra 0.60 is coming from. A smile has probably started creasing your face as you read this, but know that it's more about principles than penny-pinching lmfao. I don't want to hand over even half a cent more than I have to to a telcom and I want to make sure there isn't some asterisk trap I'm not seeing.

Just to confirm, changing a plan like this won't mess up the bonus cards I'm currently using, or decrease the ones I get later (by "resetting" the "loyalty" counter)?

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,719 ✭✭

    Hi, you can't add features to an existing plan.

    You're essentially switching to a new plan with whatever features you choose, under the current pricing available, which might differ from what was available when you subscribed before.

  • G225 code IRSGE
    G225 code IRSGE Posts: 10,232 ✭✭
    edited September 9

    Hi, when you change something about your plan, the current price replaces the price. There are taxes and 911 fees.

    In Quebec, it's now $21.00 plus $0.55 for 911, plus tax.

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 2,978 ✭✭

    Fizz plan prices are locked until you change your plan and you need to change the plan to add voicemail

  • utilisateurfizz
    utilisateurfizz Posts: 10 ✭✭

    Thanks for the clarification

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