2 days no data or cell service

Greasyfish13
Greasyfish13 Posts: 2 ✭
in My Mobile
So I switched to the 5G plan, and it was supposed to change over on the 15th, and it did not the little 5G. Icon comes up but I have no service. No, no data. And I've made 2 tickets now. Countless conversations with the online support with no help. This is absolutely ridiculous.

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,498 ✭✭

    Hi, Did you check network settings to see 5G is being prioritized? You should also enable roaming and restart device to enroll to network.

  • G225 code IRSGE
    G225 code IRSGE Posts: 10,108 ✭✭

    Reboot phone and retry.

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