How to avoid getting Roaming Alert emails and text when you already have a plan

Cforgues
Cforgues Posts: 2 ✭✭

I received an email and a text warning me that I am roaming in the US. I have a Canada – USA plan. This message scared me and made me go check my plan again. Would it be possible to send a different email to people who already have a plan that covers Canada and USA?

Thanks

Answers

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 3,206 ✭✭
    edited 11:27AM

    @Cforgues said:
    I received an email and a text warning me that I am roaming in the US. I have a Canada – USA plan. This message scared me and made me go check my plan again. Would it be possible to send a different email to people who already have a plan that covers Canada and USA?

    Thanks

    For my part I received messages inviting me to come back with Fizz. I waa also scared and contacted Whizz in private message. So I don,t look it any more but it is unappropriate message. It should,nt be

  • BeakBird
    BeakBird Posts: 7,042 ✭✭

    With a Canada+USA plan, you can travel worry-free; your texts, calls, and data are fully included in the US with no surprise overage fees. The text and email warnings are automated alerts sent by the network when you connect to US partner towers, serving as a technical notification rather than an extra charge warning.