Visual Voicemail stopped working

dizz
dizz Posts: 5 ✭✭

Sometime in the last month, I stopped receiving visual voicemail on my iphone and now just receive a text message that I have a voicemail. I now have to call my own phone number, and enter pin to check them. Anyone else have this happen to them or have an idea how to get visual voicemail working again?

Answers

  • Mike RZMAX
    Mike RZMAX Posts: 9,083 ✭✭
    edited May 28

    @dizz said:
    Sometime in the last month, I stopped receiving visual voicemail on my iphone and now just receive a text message that I have a voicemail. I now have to call my own phone number, and enter pin to check them. Anyone else have this happen to them or have an idea how to get visual voicemail working again?

    It only works with Fizz mobile data. Unfortunately, it doesn't work with Wi-Fi.

  • Goldfinch
    Goldfinch Posts: 760 ✭✭

    That sounds quite frustrating. I just used visual voicemail within the past half hour (on an Android) and had no issues. If you haven't already done so, maybe try an uninstall then reinstall of the app. Good luck!