Setting up wifi

Veronique B. #23787
Veronique B. #23787 Posts: 8 ✭✭
in Internet

Hi,
I’m trying to set up my wifi. When I enter my modem in the app it says it’s already used by an account. I did a system reset with the small button at the back but it’s still not working, it’s still saying it’s related to an account.
What do I do?

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