Power Outage HydroQuebec and internet problems
Hello,
Please note that on the Island of Montreal, there are Hydro-Québec power outages. Therefore, if you are in the affected area or nearby, you might experience Internet issues, as the Vidéotron network draws its electrical signal directly from the poles.
Answers
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They said about 50,000 house were affected.
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Thank you for this information
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This it's a good time to work from home.
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Thanks about this
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With the cold, I sympathize with people without electricity.
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Hope it gets back to normal soon.
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Hello,
Thank you for the update regarding Hydro-Québec outages. However, this does not apply to my situation. I’ve been experiencing service issues since November 2024, long before any recent power outages.
I have email confirmations stating my new plan should have been active on both December 10 and January 16, yet I’ve had no service for nearly two months. This is unrelated to any temporary power disruptions and appears to be an issue on Fizz’s end.
Please prioritize resolving my case immediately, as this ongoing issue is severely impacting my ability to stay connected.
Looking forward to a prompt response.0 -
I hope it gets better soon, this is not a situation you are experiencing
Have a good day
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On the forum, we are only volunteers so it is not here that it will be settled. Contact support online or privately at @Whizz
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Thanks for the updates
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Too bad… important to have a lot of data avialable
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