Port 443 forwarding blocked

Fabio

Has anybody here have experienced the same problem ? I've just contacted support and they said that it must be blocked by videotron. I've been able to open 22, 80, and a few others just fine but I cannot reach 443 from outside of my network. Could it really be the case that videotron has this port blocked ? I can't find that information anywhere.

It's really weird and tbh if this is the case I'm considering leaving fizz

G225 code IRSGE

Hi, read this:

Is the port 443 opened by default in Fizz? How can i open a specific port on my modem router in Fizz — Fizz Community Hub

Is Port 443 blocked by the isp ? — Fizz Community Hub

Fabio

I've read those but they have no useful information regarding what I asked

Whizz

Hello @Fabio ,

Sorry to hear about the issue.

From what I verified port 443 should be open , so if you are having issues, I suggest that you redo the port forwarding request from your side.

A factory reset might also help if you are still having issues by pressing the small button on the back for a few seconds then redoing the installation steps as shown here : https://fizz.ca/en/faq/how-install-my-wi-fi-modem

What could help would be also the specialty forum of the server that you are trying to access.

Thank you for your understanding.
Have a good one,
Raul, Community Moderator