Etobicoke LOCATION

llexii19

my calls have been dropping frequently especially at the 39min mark has anyone noticed alot of drop calls?

Andrei_ref_R7VK1

This is a known issue.

Try to chat with customer support as suggested by @Whizz here:

https://forum.fizz.ca/en/discussion/2654368/dropped-calls-in-greater-montreal-area

elena code xzi4t

Hi @llexii19

Yes I read a post from another users this morning with the same problem

Did you try to put the telephone in airplane mode for 30 seconds

edited: Sorry was yesterday

https://forum.fizz.ca/en/discussion/2654368/dropped-calls-in-greater-montreal-area

Mark123_2024

https://forum.fizz.ca/en/discussion/2654451/etobicoke-location

Try to close the phone for a few minutes.

BeakBird

Does it happen when you are changing location or stationary?

I have also had some dropped calls.

Whizz

Hello llexii19  , 

Sorry to hear about the issue.

Please try to do a few basic manipulations from your side ( restart phone , enable / disable airplane mode and test the Sim card in another phone ).

If the issue persists, reach our customer service on chat https://fizz.ca/en/support so our team can escalate a ticket further.

Thank you Andrei_ref_R7VK1 also for the suggestion!

Have a good one,
Raul, Community Moderator