no more Wallet calls on data only plan, stick to old sims
Answers
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Several users reported the same thing. Just in case check if you still have money in your Fizz wallet and contact customer support.
@Whizz can you please let us know why this happens again and again?
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This was probably a long time coming. I've seen the same thing happen to other providers, though I'm unsure what or how it happens.
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Hi
can you try to check if you still have money in the fizz wallet?
are you using a fizz’s certified phone?
did you try to enable the data roaming?
did you already try to reboot the phone, put in airplane mode for 30 seconds or even better try the sim on a different phone?
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did you restart your phone
you can put in airplane mode 2 minutes
have you activated the route of your phone
do you still have money in your wallet
do you have a flip flizz certified phone and flip enabled
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have you activated the route of your phone
do you have a flip flizz certified phone and flip enabled
What do you mean @Sébastien code ZXEL1 ?
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I contacted the support and had a difficult time explaining why local calls should be possible with a wallet on the data plan. The support suggested to rebooting , and then buying international minutes. Support guys say the major hurdle is having data only a plan with no minutes. I opted to ask for wallet reimbursement as I only need voice calls just in case of urgent situations.
I tried to use airplane mode with no success.
The phone is not on Fizz voLTE certified list, Axon Mini 7, I understand only a few mobile providers rolled out voLTE updates.
Should I ask Fizz to reactivate the old sim instead?
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no I don't think who will activate your old card. fizz is one of the last to have the volte the other suppliers have been volte for years
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I tried with a Fizz bought Fizz voLTE certified phone, same thing.
After each call sms message "you need adjust your plan." arrives
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