Not getting all Group SMS messages

MagnuM2K
MagnuM2K Posts: 6 ✭✭
edited January 2023 in My Mobile

This issue is still ongoing.

It has not been resolved. and it is not an RCS issue. It's been working perfectly up until 3 days ago.

Don't close conversations without my consent.

https://forum.fizz.ca/en/discussion/2639477/not-getting-all-group-sms-messages


Best Answer

  • Whizz
    Whizz Posts: 23,044 admin
    Answer ✓

    Hello MagnuM2K,

    I am sorry to hear about this situation.
    In order to provide a solution we will need more information.
    Please reach us again via live chat or any other means of contact: https://fizz.ca/en/support
    In the meantime, you could also try inserting the SIM into your wife's phone to see if it works.
    If it does, it might be something related to your own device.
     
    Have a lovely day,
    -Alex

Answers

  • CJ Ref Code B43SA
    CJ Ref Code B43SA Posts: 316 ✭✭

    This sounds like a specific phone issue - especially since you mentioned that your wife also on Fizz is receiving them.

This discussion has been closed.

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